OrientHealthInternational Care
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We know you didn't make this decision alone. And we know the people who love you may have serious concerns about medical travel to China. Those concerns are reasonable. Here are honest answers to the questions families ask us most.
The hospitals we work with — PUMCH, Huashan, Zhongshan — are China's equivalent of Mayo Clinic, Johns Hopkins, and Cleveland Clinic. They treat China's most complex medical cases. Our coordination service adds an English-speaking advocate at every step.
We have a 24/7 emergency line. We have protocols for complications, for hospital transfers, and for early return home. We've coordinated care for hundreds of patients. We have never left a patient to manage a crisis alone.
We are a Beijing-based coordination service founded by people who experienced the challenge of cross-border healthcare firsthand. We are not a booking platform. We are not a referral agency taking hospital commissions. We are advocates for your family member — that is the only role we play.
Yes. We encourage it. Your family member's coordinator will send updates at key points in the journey, and family members can contact us directly at any time.
The most helpful thing is to ask good questions before the trip — and we are available to speak with family members directly if that would be reassuring. Contact us at 1(520)244-6200 (WhatsApp/call).
We welcome calls from family members. If a phone call would put your mind at ease, it's worth making.